Bonus terms: a guided reading

This page lists no offers and no amounts for Woos. It explains how this type of clause works so you can read any operator's terms yourself. Bonus advertising is restricted in many countries, and a bonus is never free money.

Bonus terms decide what happens to your balance. They are long, written in legal language and often split between general terms and the terms of each promotion. These are the clauses that matter most, and how to read them.

Game contribution

A table shows how much each category contributes to wagering. Slots often 100%, table games 10% or less, live games often 0%. Some bets are excluded altogether, such as roulette bets that cover almost the whole layout.

Category (example)ContributionBets needed for 1,000 of wagering
Slots100%1,000
Table games10%10,000
Live casino0%cannot be completed

Maximum bet

With a bonus active there is usually a maximum stake per spin or hand. Exceeding it even once can void the bonus and winnings. In blackjack, where doubling and splitting raise the stake mid-hand, it is easy to breach without noticing.

Expiry and balance order

Wagering must be completed within a period. Read also the order in which real and bonus money are used: if real money is spent first, an early withdrawal may be impossible.

Withdrawal caps and multiple accounts

Some offers cap convertible winnings. Almost all forbid more than one account per person, household or address; breaches lead to account closure.

"Irregular play" clauses

Many terms include a broad clause letting the operator void bonuses for betting patterns it deems abusive, such as switching between very low and high stakes or covering opposite outcomes. These clauses are wide: if you use a bonus, play steadily and keep your history.

Where to find the terms

Usually in the operator's footer and on the promotion page. The version published when you accepted applies; a dated screenshot helps in a dispute, as the complaints page explains.

Keeping a record

Save the version of the terms you accepted: a screenshot or a PDF with the date and time. Terms change, and in a dispute the operator will refer to its current version unless you can show otherwise. Keep also the cashier summary of the deposit linked to the bonus and any chat transcripts. A tidy record is the cheapest insurance against a disagreement.

← Bonuses explained · Wagering · Bonus terms

Frequently asked questions

What happens if I exceed the maximum bet with a bonus active?
The terms may void the bonus and related winnings, even for a single breach.
Why does live casino often not count towards wagering?
Because its house edge is low; counting it fully would make wagering too easy.
Where are a bonus's terms?
On the promotion page and in the operator's general terms; keep a copy of what you accepted.

Other bonus guides

Visit the operator's site